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  • University Storm Recovery Updates

    UPDATE: Friday, Oct. 4, 5:30 p.m.
    We hope this update finds you safe and well as we continue to recover from the impacts of Hurricane Helene. We understand that the aftermath of this storm is challenging, and we want to express our sincere care and concern for those who are still experiencing hardships. As we move forward, we are committed to prioritizing the well-being of our students, faculty and staff during this process.

    Visit our university storm recovery updates page for the latest update.

    University Storm Recovery Updates

Focus on Your Health & Wellness

TimelyCare Virtual Health & Wellbeing

LR faculty and staff can now receive on-demand virtual care from anywhere via a phone or desktop computer.

Benefits-eligible Lenoir-Rhyne faculty and staff have free, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyMD. TimelyCare is available to benefits-eligible faculty and staff at all LR campus locations in Hickory, Asheville and Columbia, S.C. 

  • TimelyCare is separate from your university health insurance coverage.
  • You don't need to provide insurance information when using TImelyCare service because the cost of the service is entirely covered by Lenoir-Rhyne.
  • TimelyCare staffs their own virtual providers in order to offer you access to services 24/7, 365 days a year in all 50 states and Puerto Rico.

After a TimelyCare virtual visit, you are provided with a visit record and summary, which you can share with your primary care physician.

Employee using phone and computer at a table at home to access virtual health service
TimelyCare - 24/7 Complete Care

TimelyCare’s providers offer support for a wide range of common concerns, and after talking to you, will decide on the best course of treatment. The service is free and offers care from anywhere 365 days per year.

Services Offered

As part of Lenoir-Rhyne’s partnership with TimelyMD, benefits-eligible faculty and staff have access to services in TimelyCare, including:

  • Medical Care - On-demand as well as scheduled medical support for common health issues, including cold, flu and allergies. Medical Care flyer
  • TalkNow - 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors. TalkNow flyer
  • Scheduled Counseling - Choose the day, time, and mental health provider that best works for you. Scheduled Counseling flyer
  • Health Coaching - Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management and mindfulness. Health Coaching flyer
  • Self-Care Content - Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.

Faculty and staff have access to TimelyCare services 365 days a year. That means you have access during breaks, after-hours and any time you need support. Visit to get started.